Void option on
Payment actions screen is disabled while trying to void a payment.
Oracle application
R12 (12.2.5)
The payment is done
for a prepayment and the prepayment is already applied to a standard invoice.
Oracle actually
restrict voiding a payment for a prepayment already applied to an invoice
To void the
payment
Go to prepayment
applications and un-apply any invoices applied
Query for the
invoice to which you have applied the prepayment (now the invoice should have
new distribution line and status must have changed to ‘Needs re-validation’)
Validate the
invoice and create accounting
Go back to payment
screen and query the payment you want to void
Click the Actions
Button
Void check box
should be enabled now
